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Frequently Asked Questions
How do I place an order?
Choose your product, pick a fragrance (and colour/size where available), add it to your cart, then send your order to us on WhatsApp from the cart page. We'll confirm and share the final total.
Can I choose the fragrance and colour?
Yes. Every candle comes with a choice of fragrance (required), and most candles let you pick a colour too. Bouquets are made with dried florals, so they don't have a colour option.
Is there an extra charge for any fragrance?
All fragrances are free except Coffee, which is ₹20 extra per candle.
Do you offer free shipping?
Yes — shipping is free on all orders above ₹3,000. Below that, shipping is calculated based on your delivery location and confirmed on WhatsApp.
Where do you deliver?
Candle bouquets are delivered within Varanasi district only. All other candles are shipped across India.
Are the candles customisable for events or bulk orders?
Absolutely — weddings, corporate gifting, festivals and custom designs are welcome. Visit our Customise & Bulk Orders page or message us on WhatsApp.
How should I care for my candle?
Trim the wick to about ¼ inch before each burn, keep away from drafts, and never leave a burning candle unattended. Let the wax melt evenly across the surface on the first burn.